On an annual basis the Kooltrak system is checked by a technician on site and all data loggers are tested for accuracy. Data loggers that do not conform to the standard expected within the terms of the `System Maintenance Contract` are automatically replaced at no extra cost to the client. Importantly for budgeting purposes this means the fixed annual contract price is the only fee paid.
On completion of the testing a 'Certificate of Compliance' is issued, valid for one year, to hold on file to present to the Environmental Health Officer or any other professional body to show the Kooltrak system is maintained to the very highest standard.
The service does not stop there. With the additional remote back-up provided by our IT Department we can assure clients of a first class quality service to ensure continuity throughout the year. |